Updated
Cookies
Why this page exists
Cookies keep our site working and help us understand how it is used. This policy explains, in plain terms, what we store on your device and why.
We are Luckzie, an online gaming operator licensed by Anjouan Gaming, Comoros under licence AOFA-ALSI-202412035-FI2. Reading this alongside our Privacy Policy gives you the full picture of how your data is handled. Have a question we haven't answered? Ask us.
Keeping play safe
Cookies help us remember things like session reminders and the limits you've chosen. They support, but never replace, our safer-gambling tools.
If gambling stops feeling fun, our responsible gambling tools are a tap away, and free, confidential help is available in Australia from Gambling Help Online on 1800 858 858 or at gamblinghelponline.org.au. Our services are strictly for adults aged 18 and over.
Consent, and how to change your mind
When you first arrive, a banner asks what you're happy with. You can accept all, reject the optional ones, or pick category by category.
Strictly-necessary cookies don't need consent because the site simply won't function without them. Everything else waits for your go-ahead. Want to switch things later? Reopen the preferences panel from the cookie link in our footer and adjust any category — your new choice applies straight away. Withdrawing consent won't affect processing that already happened lawfully before you did so.
Managing cookies in your browser
Your browser gives you a second layer of control. You can block cookies, delete those already stored, or set an alert before any new ones are placed.
Most browsers keep these options under Settings, Privacy or Security. Chrome, Safari, Firefox and Edge each publish step-by-step guides in their help centres. One warning: if you block strictly-necessary cookies, parts of Luckzie — logging in, placing a bet, cashing out — may stop working. Clearing cookies also resets the preferences you've saved with us.
The categories we use
We group everything into four buckets. Strictly-necessary cookies run automatically; the rest only load after you consent. Here is what each one does and how long it stays.
| Category | Purpose | Typical duration |
|---|---|---|
| Strictly necessary | Sign-in sessions, security, load balancing, keeping your deposit and bet flows working | Session to 12 months |
| Functional | Remembering language, odds format, sound and other display preferences | Up to 12 months |
| Analytics | Measuring visits, page performance and where visitors drop off, usually in aggregate | Up to 24 months |
| Marketing | Measuring campaigns and showing relevant offers on our site and partner platforms | Up to 13 months |
Durations are maximums. Many expire sooner, and we review them regularly.
What a cookie actually is
A cookie is a small text file placed on your phone, tablet or computer when you visit a website. It lets the site remember things between pages and between visits.
Some cookies vanish the moment you close your browser. Others linger for a set period so we can recognise your settings next time you sign in. We also use similar technologies — pixels, local storage and software development kits — and we treat those the same way as cookies throughout this policy.